Find a Career at Hope Cemetery

Hope Cemetery is always looking for great candidates. We value the work of our employees and we know that without their contribution, we could not provide such an excellent service to our customers.

Visit this page regularly to discover the latest employment opportunities at our facilities. For any questions or comments, please contact us!

HOPE CEMETERY Is Seeking a Counselor to Families

Service: Administration
Category: Full time
Title / Position: Counselor to families

Summary
The successful candidate will guide families through the funeral process and sell cemetery services and supplies. Several administrative and follow-up tasks are also required in this position. The candidate must be able to work with little supervision and must demonstrate initiative and organizational skills. Sales experience will be considered a big asset.

Task description

  • Answer customer’s questions about products, prices and availability
  • Complete paperwork neatly and accurately, including all interment verification procedures and filing
  • Answer telephone inquiries about cemetery products and services for both pre-need planning and at need preparations
  • Make appointments for families to come to the cemetery for arrangements
  • Coordinate cemetery services with the maintenance team
  • Follow-up with clients to ensure account payments


Requirements and Qualifications

  • French/English bilingualism
  • 2+ years sales experience
  • Bereavement sector experience would be considered an asset
  • Professional communications skills and compassion
  • Work well alone and as part of a team
  • Computer skills (Windows, Office, etc.)


The successful candidate must be able to obtain a sales representative's license issued by the Bereavement Authority of Ontario which includes a criminal records check.

Contact Us

4660 Bank Street
Gloucester, ON K1T 3W7

Phone: 613-822-1212

Our Hours

Office Hours
Monday thru Friday, from 8 a.m. to 4 p.m.

Visitation Hours
Daily, from 8 a.m. to sunset

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